Shipping policy

 

Orders over R2,000.00 qualify for free shipping!

All other orders ship at a flat rate of R149

 

Shipping Policy Last Updated: 25/04/2026

1. Overview

This Shipping Policy explains how we handle order processing, delivery, and shipping methods for purchases made through Revélo Moto.

By placing an order, you agree to the terms outlined below.

2. Shipping Methods

We primarily use trusted local courier services such as Courier Guy, PUDO, and similar reputable delivery partners.

Shipping method is selected based on the size, weight, and destination of your order.

3. Processing Times

Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.

Custom, special-order, or out-of-stock items may require additional processing time, in which case we will notify you.

4. Delivery Times

Delivery times vary depending on your location and the selected courier service.

Typical delivery timeframes within South Africa are:

  • Main centres: 1–3 business days after dispatch
  • Outlying areas: 2–5 business days after dispatch

These timeframes are estimates only and are not guaranteed.

5. Shipping Costs

Shipping costs are calculated at checkout or communicated before dispatch where applicable.

Costs may vary depending on:

  • Package size and weight
  • Delivery destination
  • Courier selection

6. Tracking

Where available, tracking information will be provided once your order has been dispatched.

7. Risk and Delivery

Once an order has been handed over to the courier, the shipment is considered in transit.

We are not responsible for delays caused by courier services, weather, or other events outside our control.

It is the customer’s responsibility to ensure that the delivery address provided is accurate and accessible.

8. Undeliverable or Failed Deliveries

If a delivery is unsuccessful due to incorrect address details, refusal of delivery, or inability to contact the recipient, additional shipping costs may apply for re-delivery.

9. Contact

For any shipping-related queries, please contact us at:

Revélo Moto
Email: info@revelomoto.co.za
Website: www.revelomoto.co.za